Privacy Policy

Updated 27 October 2026. This policy explains what {{brand}} (the Windows app, the phone app and {{brand}} Keyboard) collects, why, who it is shared with, how long it is kept, and what you can do about it.

Who we are

{{brand}} is run by PT Janji Daya Anugerah, Indonesia. Questions about privacy: [email protected].

What {{brand}} does with your data, in short

What we collect

Your account

Your email address and, if you sign up with a password, a salted hash of it (we cannot read your password). If you choose “Continue with Google”, we receive your Google email address. We also keep the name of each device you sign in on and when it was last used.

Dictation

Ask {{brand}}

Ask {{brand}} sends your request to our server only when you use it. On the keyboard it never runs from password, email, web address, number or phone fields, and it stays off when an app asks the keyboard not to learn from what you type (for example private tabs). On Windows, if you ask about the web page you are viewing, its address and text are sent with your question.

Sync my dictionary

If you sign in and turn on “Sync my dictionary”, your personal dictionary is kept on our server, encrypted, so your signed-in devices share the same words. You can turn it off on any device, or delete the server copy from your account page, at any time. Deleting your account deletes it.

Purchases

Plans and credits are sold through Google Play (and the App Store on iPhone) and, on our website, through our payment partner. They handle your payment, and we never see your card. We receive the plan, the purchase and renewal dates and a purchase reference, so we can give you your credits.

Stays on your device

Permissions {{brand}} asks for

Who we share data with

Only the services needed to run {{brand}}, under their own terms and privacy policies:

You can ask us which companies these are by emailing [email protected]. We may also disclose data if the law requires it. We do not sell or rent personal data.

Where your data goes

Your data is processed outside Indonesia, including in Finland, Singapore and the United States. By using {{brand}} you agree to this transfer. We choose providers that protect data under their published terms.

How long we keep it

Your rights and choices

You can ask us to see, correct or delete the data we hold about you, and to delete your account, by emailing [email protected] from the address on your account. We reply within 30 days. These rights follow Indonesian Law No. 27 of 2022 on Personal Data Protection and, where it applies to you, similar laws elsewhere. You can also turn off the microphone permission at any time; dictation will then stop working.

Security

Connections to our server are encrypted. Passwords are stored only as salted hashes, sign-in tokens are stored only as hashes, a synced dictionary is encrypted, and our provider keys never leave our server. No system is perfectly secure, but we limit who can reach the data.

Children

{{brand}} is not meant for children under 13, and we do not knowingly collect their data.

Changes

If we change this policy in a way that matters, we will update the date above and, for big changes, tell you in the app or by email.